FAQ
Frequently Asked Questions
Got questions? Good. Here are honest answers to what we hear most often.
Repair vs. Replacement
Generally, if the chip is smaller than a quarter and not in the driver’s direct line of sight, it can usually be repaired. Cracks longer than about 6 inches typically require replacement. That said, every situation is a little different. The depth of the damage, its location on the glass, and how long it’s been there all play a role. When in doubt, call us and describe what you’re seeing. We can usually tell you over the phone whether it sounds repairable.
Yes, and faster than most people expect. Temperature changes are the biggest culprit in Florida. When your glass heats up in the sun and then you blast the A/C, that thermal stress can turn a half-inch chip into a 12-inch crack within days. A chip repair costs a fraction of a replacement. Don’t wait.
Rock chips up to about the size of a quarter can typically be repaired. Cracks up to 6 inches are often repairable depending on location and depth. Chips directly in the driver’s primary line of sight sometimes need replacement for optical clarity reasons even if the size would otherwise allow for repair. We’ll give you a straight answer when we see it.
Insurance & Cost
Florida Statute 627.7288 requires insurance companies to cover windshield repair and replacement at zero deductible if you have comprehensive coverage. This is Florida’s “free windshield law.” If you have comp coverage, your replacement is almost certainly free.
No. Under Florida law, windshield claims are zero-fault claims. Your insurance company cannot raise your premiums or penalize you in any way for filing one. There is no downside to using this benefit.
No problem, we offer competitive cash pricing. Rock chip repairs without insurance typically run $60–$100. Replacement prices vary by vehicle. Call us for a quote.
All of them. State Farm, Geico, Progressive, Allstate, USAA, Travelers, Farmers, Liberty Mutual, and hundreds of others. We file the claim directly and handle all the paperwork.
Nope. Just call us. We’ll verify your coverage and handle the claim from our end.
The Repair / Replacement Process
Rock chip and crack repairs typically take 20–30 minutes. You don’t even have to go anywhere.
A full replacement takes about 60–90 minutes, plus approximately one hour of cure time before the vehicle is safe to drive.
Give it at least an hour. We’ll tell you a specific safe drive-away time when we finish, based on temperature and humidity conditions that day.
Yes, everything we do is available mobile. We come to your home, office, or anywhere in Marion County.
OEM and OEM-equivalent glass from vetted suppliers. All glass meets or exceeds Federal Motor Vehicle Safety Standards. We don’t use cheap aftermarket glass.
After Your Service
Yes. Lifetime warranty on all workmanship. If there’s a leak, a defect, or anything wrong with the installation, we fix it at no charge.
● Keep your car out of car washes for 24 hours
● Leave a window slightly cracked for the first 24 hours to equalize pressure
● Don’t remove the retention tape around the edges for at least 24 hours
● Avoid slamming doors for the first day, fresh urethane doesn’t need that kind of stress
Yes. Many newer vehicles have cameras and sensors near the windshield that power lane departure warning, automatic braking, and other safety features. These need recalibration after a replacement. Just tell us your year, make, and model when you call and we’ll confirm whether it’s needed for your vehicle.
Still have questions?
Still have questions? Just call. We’d rather spend five minutes on the phone with you than have you driving around with a crack in your windshield.